Refund policy

All purchases are final sale. If you're giving a gift, let me know with purchase and we can arrange a gift receipt for exchange.

You can always contact us for any question at INFO@ANOMALJEWELRY.COM.

Damages and Cleaning

I make pieces with a lifetime in mind, but accidents happen and wear is natural. I will be happy to repair any piece within 6 months of purchase for free. Beyond a year, I will assess the repair and quote a modest repair fee. If you have worn a piece to bits and it requires more than at-home cleaning, contact me.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Unfortunately, we cannot accept returns gift cards.

 

Refunds

 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 30 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 30 business days have passed since we’ve approved your return, please contact us at INFO@ANOMALJEWELRY.COM.